IDR What's New November 2017

Hi IDR Users,

Here are some of the improvements and changes recently made available in IDR.

Cognos Licensing Waitlist

The Cognos service is currently at capacity for licenses, so any new account requests are being put on a waitlist (14 request currently) until a user releases a license. We are working on a new licensing structure that will allow us create accounts for more users, but this effort will take some time for budget and contract review. In the meantime, if there are any Cognos users who feel that they could go without the license for the next month or two, please send a ticket to the Account Administrators at Please specify in the description that you are willing to relinquish your Cognos license.

Cognos Analytics Upgrade

Since the upgrade to Cognos 11.0.8, we have a few tips that can help address many of the issues users are reporting.

Clearing Cache

Some users are running into an issue where they are seeing blank screens when attempting to create or edit reports. We have determined that clearing your browser cache is a fix for this issue. In most computer-based web browsers, to open menus used to clear your cache, cookies, and history, press Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac).


Firefox Quantum (version 57)

For users of the Firefox web browser, a new version has come out that has some issues with Cognos Analytics when developing reports. You might see the following error:

RSV-SRV-0003 The report specification contains an error at line 'xxx', column 'xxx'.Attribute '{}space' is not declared for element 'expression'

Firefox Quantum is not yet supported by Cognos Analytics and we would not recommend its use. The officially supported version of Firefox is Firefox ESR, which can be downloaded at

HR Reports and Data Changes

The Employee package has had the Position Budget query subject added to it to allow for querying budget information for employee positions.

Student Reports and Data Changes

The Diploma address and names in the Degrees UO query subject have been secured to select staff in the Registrar's Office.

  • The Commencement List report has been revised to pull the student's name from Person Details instead of the diploma name from Degrees UO.

New Student report:

  • Dean's List
    • Displays a list of students on the Dean's List for a given college or major for the given term(s).

Team Changes

A new Business Intelligence Analyst is joining the IDR Team on December 11th, Paulo Cobbe. Paulo comes to us from The University Center of Brasilia in Brazil where he was a Senior Analyst. While in this role Paulo identified, designed and developed data solutions to business problems including business and data analysis, ETL design and development, and dashboard development from enterprise data. Paulo has over 10 years of experience as a Senior Analyst and holds a BA in Business from The University Center of Brasilia and a Masters in Knowledge and IT Management with an emphasis in Predictive Analytics and Business Intelligence from The University Center of Brasilia.

The IDR Team is continually working to improve IDR. If you have any questions or feedback, please request our help via the UO Service Portal.